Terms and Conditions (“T&Cs”)
1.Contract
These T&Cs together with the completed booking form (“Booking Form”) signed by the client (“Client”) and accepted by Charlotte Archer (“Charlotte”) from the contract (“Contract”) between Client and Charlotte. The Contract does not however become effective until the deposit (“Deposit”) referred to in clause 2 below has been received by Charlotte in cleared funds.
2.Deposit
Confirmation of each function by Charlotte is assured by the return of a signed booking form either by post or by scanned copy sent by email together with a non-refundable deposit (20% for large functions) by bank transfer only to the account appearing on the booking form. This reserves the agreed date based on the last agreed quote, unless otherwise agreed in writing. For large functions a further 70% of the agreed cost is due no less than 6 weeks before the event. The final 10%, invoice plus any additional costs that have been agreed must be paid in cleared funds on the completion of the function or by agreement with Charlotte within 7 days thereafter.
3.Pricing Policy
Pricing is done on a set fee plus ingredients and travel for small functions. For large functions pricing is done on per person food charge. Staff and equipment are additional costs. Charlotte reserves the right to alter the quoted price, on consultation with the Client, should the number of guests increase or decrease, and should ingredient prices increase to a material extent in the intervening period.
4. Quotation
Quotations are valid for 4 weeks and are subject to written confirmation from the Client and date and staff availability.
5. Final numbers
Final numbers of guests should be agreed in writing 3 weeks prior to the event and this number will be the final number invoiced, unless agreed in writing by Charlotte prior to the event.
6. Allergy Disclaimer
An allergy disclaimer form must be filled in and signed by the client 3 weeks prior to the event. Any changes have to be in writing and acknowledged by both client and Charlotte Archer.
7. Charges
· There is no corkage charge on drinks
· Charlotte reserves the right to charge should the furniture or table settings need setting up prior to the event
· All breakages and losses of Charlotte’s equipment used will be charged for.
· Any payment due hereunder and not paid on due date shall incur an interest charge at 5% above Bank of England bases rate from the time to time in force.
· If the venue is not up the hygiene standards fit for Charlotte and staff to work in then Charlotte reserves the right to charge £30 for every 20 minutes spent cleaning and getting the kitchen/ venue up to workable standard.
8. Not Included
· Charlotte is not responsible for the removal of bottles, for cleaning of premises or provision of tables, cutlery, china, table wear, glasses
9. Tasting
Tastings are only available by request for confirmed jobs at a charge of £200 plus ingredients. tastings are only available in October, November and January and April.
10.Alterations to bookings
10.1 Any Changes to confirmed booking may only be made with the agreement of Charlotte and if so agreed will be subject to an additional administration charge of £50.
10.2 If for reasons beyond Charlotte’s control she has to cancel a booking. Charlotte shall make all reasonable efforts to offer the Client alternative dates if they are available. If the Client does not accept the alternatives offered Charlotte shall return all monies paid by the Client whereupon Charlotte’s liability in relation to such booking shall cease.
11. Cancellation
Cancellation by the Client shall only be effective if made in writing. Any cancellation and the client does not entitle the Client to the return of the non refundable deposit paid on booking. If at the time of cancellation any equipment, services or food have already been ordered from suppliers (which cannot be cancelled without cost to Charlotte), Clients will be charged the full price of those costs which will be payable forthwith. Events cancelled within 21 days of the function will be charged at the following:
18-21 days 50% of estimated final invoice
13-17 days 70% of estimated final invoice
8-12 days 80% of estimated final invoice
0-7 days re-invoiced and charged at 100%
Such sums shall be payable forthwith.
12. Loss or Damage
· If property of Charlotte Archers is wilfully or negligently damaged or stolen at a function the replacement cost is payable by the Client forthwith
· Accidental damage at an event should be covered by the client’s own insurance and no claim will be accepted by Charlotte Archer
· Charlotte Archer does not accept responsibility for the personal property of clients or guests.
13. Force Majeure
Charlotte Archer shall be under no liability for any delay or failure to provide services as a result of any act or circumstances beyond their reasonable control, including but not limited to Act of God, legislation, war, fire, drought, failure of power supply, lockout or strike.
14 General
14.1 The failure of Charlotte to enforce or exercise at any time any right pursuant to the contract does not constitute and shall not be construed as a waiver of such right.
14.2 Whilst every effort has been made to ensure the accuracy of the description of my services and products on my website they are for guidance only.
14.3 The laws of England and Wales govern the construction and performance of this Contract and Charlotte and Client submit to the exclusive jurisdiction of the English Courts.
15. Hire
Charlotte is happy to source hire, there is an administration fee.
Charlotte is not responsible for the hire collection. She will leave it tidy and ready for collection. Any equipment used after Charlotte has left the site is the responsibility of the client. Table cloths with large flower decorations that Charlotte is not able to remove is down to the client to have ready for the hire at collection.
